Dental Front Office Pro: Scheduling, Billing & Care

Heartland Dental LLC; Jacksonville (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Daily Pay access

Job summary

Maples Dental, part of Heartland Dental, seeks a Front Office Business Assistant to greet patients, manage front desk duties, and coordinate scheduling and insurance tasks. The role supports a team focused on patient-first service and learning opportunities.

The ideal candidate has experience in fast-paced customer service, strong communication, and organizational skills, with HIPAA training and familiarity with dental software like Dentrix.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI with HIPAA training required; protect PHI and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, communications with patients and insurance.
• Use Dentrix for scheduling and records; schedule for multiple providers.
• File insurance claims and follow up on outstanding claims and benefits.

Skills

Customer service

Communication

Organizational skills

HIPAA training

Tools

Dentrix

Job description

Maples Dental, part of Heartland Dental, seeks a Front Office Business Assistant to greet patients, manage front desk duties, and coordinate scheduling and insurance tasks. The role supports a team focused on patient-first service and learning opportunities.

The ideal candidate has experience in fast-paced customer service, strong communication, and organizational skills, with HIPAA training and familiarity with dental software like Dentrix.