Dental Front Office & Billing Specialist

Heartland; Fort Smith (AR); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid holidays

Paid time off

Daily Pay

Job summary

Heartland is seeking a Dental Business Office Assistant in Fort Smith to support front office operations and patient care. You’ll greet patients, manage phones and emails, and coordinate scheduling for multiple providers in a fast-paced dental office environment.

The role involves processing insurance claims, posting payments, and communicating coverage details to patients. A friendly, organized professional with dental admin experience will thrive here.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• Access to minimum PHI with HIPAA training is required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Use Dentrix for scheduling and record-keeping.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on payments and coverage.

Skills

Customer service

Communication

Organizational skills

HIPAA training

Education

High school diploma or equivalent

Tools

Dentrix

Job description

Heartland is seeking a Dental Business Office Assistant in Fort Smith to support front office operations and patient care. You’ll greet patients, manage phones and emails, and coordinate scheduling for multiple providers in a fast-paced dental office environment.

The role involves processing insurance claims, posting payments, and communicating coverage details to patients. A friendly, organized professional with dental admin experience will thrive here.