Dental Front Office Pro: Scheduling and Billing

Dental Care at Harris Crossing; Wake Forest (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Job summary

Dental Care at Harris Crossing in Wake Forest, NC seeks a dependable Business Assistant to support our front office and patient services. You’ll greet patients, answer phones, manage mail and email, and coordinate scheduling.

You’ll use Dentrix for scheduling and records, process claims and payments, review treatment plan fees, and work with the team to implement Heartland Dental systems for improved office efficiency.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet and welcome patients as they enter the office.
• Manage front office duties: phones, mail, email, and communications with patients and insurance companies.
• Use Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Dental Care at Harris Crossing in Wake Forest, NC seeks a dependable Business Assistant to support our front office and patient services. You’ll greet patients, answer phones, manage mail and email, and coordinate scheduling.

You’ll use Dentrix for scheduling and records, process claims and payments, review treatment plan fees, and work with the team to implement Heartland Dental systems for improved office efficiency.