Dental Front Office Pro — Scheduling & Billing

Heartland Dental; Saint Robert (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

PTO (paid time off)

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant for Forum Dental-St.Robert to support the front office and billing activities. You will greet patients, answer phones, manage emails, and coordinate with insurance companies to ensure smooth operations.

Proficiency with Dentrix and strong organizational skills will help you schedule multiple providers, post payments, and assist with treatment plans. The role offers training, benefits, and growth within a stable, patient‑focused team.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI with regular HIPAA training and data safeguards.
• Dental software experience like Dentrix is a plus.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication skills

Organizational skills

HIPAA training

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant for Forum Dental-St.Robert to support the front office and billing activities. You will greet patients, answer phones, manage emails, and coordinate with insurance companies to ensure smooth operations.

Proficiency with Dentrix and strong organizational skills will help you schedule multiple providers, post payments, and assist with treatment plans. The role offers training, benefits, and growth within a stable, patient‑focused team.