Dental Front Office Pro - No Nights, Benefits & Growth

Heartland Dental; Virginia Beach (VA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

No Nights or Weekends

Full Benefits Package

Quarterly Bonus Potential

Business Office Assistant Academy & CE

Job summary

Heartland Dental, Virginia Beach location, is seeking an Experienced Business Office Assistant to join our front office team. You’ll greet patients, manage phones, scheduling, insurance, and payments, using Dentrix and Microsoft tools to keep the desk running smoothly.

You’ll work in a collaborative environment with a focus on growth, training, and patient-first service. Enjoy balanced hours and a supportive team culture that values accuracy and friendly communication.

Qualifications

• High school diploma or GED required.
• 1 year dental front office experience preferred.
• Knowledge of dental terminology and procedures beneficial.
• Dentrix or similar dental software experience helpful.
• Proficiency in Microsoft Office, Outlook and Teams.

Responsibilities

• Greet and welcome patients when they enter the office.
• Manage front office duties: phones, mail, email, and patient communications.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits.
• Post insurance payments and process accounts receivable.
• Review treatment plan fees and patient payment options.
• Partner with providers to implement Heartland Dental systems.

Skills

Front office experience

Customer service

Excellent communication

Team player

Education

High School Diploma/GED

1 year dental front office experience

Tools

Dentrix

Microsoft Office

Outlook

Teams

Job description

Heartland Dental, Virginia Beach location, is seeking an Experienced Business Office Assistant to join our front office team. You’ll greet patients, manage phones, scheduling, insurance, and payments, using Dentrix and Microsoft tools to keep the desk running smoothly.

You’ll work in a collaborative environment with a focus on growth, training, and patient-first service. Enjoy balanced hours and a supportive team culture that values accuracy and friendly communication.