Dental Front Office & Operations Assistant

Coast-Dental-and-Orthodontics-1; Riverview (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Coast Dental & Orthodontics in Riverview, FL is seeking a proactive Front Office Coordinator to support patients and the team with excellent service. You will handle scheduling, insurance verifications, billing walkouts, and communications with care and professionalism.

This role requires strong customer service, familiarity with EagleSoft, dental terminology, and the ability to manage multiple tasks in a busy practice. Associates degree in business and 2+ years of experience are preferred.

Qualifications

• Associate degree in business or equivalent.
• Two years working experience preferred.
• Working knowledge of front and back office healthcare operations.
• Experience with dental practice management software (EagleSoft) preferred.

Responsibilities

• Provide prompt, quality customer service to patients and collaborate with the Office Manager.
• Handle accounts receivable policies and insurance verifications two business days prior to visits.
• Schedule appointments and ensure patients are re-appointed prior to leaving or after cancellations.
• Explain treatment plans to patients when necessary and assist with billing processes.
• Complete daily deposits and manage petty cash in the absence of the Office Manager.
• Coordinate communication between front and back office teams and respond to patient inquiries and complaints in a timely manner.

Skills

Customer service

Communication

Teamwork

Time management

Multitasking

Education

Associate degree in business

Tools

EagleSoft

MS Office

Job description

Coast Dental & Orthodontics in Riverview, FL is seeking a proactive Front Office Coordinator to support patients and the team with excellent service. You will handle scheduling, insurance verifications, billing walkouts, and communications with care and professionalism.

This role requires strong customer service, familiarity with EagleSoft, dental terminology, and the ability to manage multiple tasks in a busy practice. Associates degree in business and 2+ years of experience are preferred.