Dental Office Operations Lead

Coast Dental; Florida; On-site; USD 34,000 - 48,000; Full time

Job summary

Coast Dental in Zephyrhills, FL is seeking a Front Office team member to deliver exceptional patient service and support the office with administrative tasks. The role emphasizes efficient communication, accurate records, and smooth collaboration with the dental team.

Responsibilities include handling insurance verifications, billing, deposits, and coordinating with both front and back office staff. A 4-year degree is preferred, with two years of relevant experience, and EagleSoft knowledge is a

Qualifications

• Associate degree in business or equivalent.
• Two years of working experience preferred.
• Working knowledge of front and back office healthcare operations.

Responsibilities

• Provide prompt, quality customer service to patients.
• Follow all Accounts Receivables policies.
• Explain treatment plans to patients.
• Manage deposits and petty cash in the office.
• Coordinate with front and back office teams to ensure seamless operations.
• Complete insurance verifications and billing walkouts as needed.
• Perform End-of-Day processes including claims submissions.
• Participate in morning huddles and routine meetings.

Skills

Effective communication

Time management

Phone etiquette

Teamwork

Professional appearance

Front/back office healthcare ops

Two years experience preferred

Education

Associate degree in business

Tools

EagleSoft

Job description

Coast Dental in Zephyrhills, FL is seeking a Front Office team member to deliver exceptional patient service and support the office with administrative tasks. The role emphasizes efficient communication, accurate records, and smooth collaboration with the dental team.

Responsibilities include handling insurance verifications, billing, deposits, and coordinating with both front and back office staff. A 4-year degree is preferred, with two years of relevant experience, and EagleSoft knowledge is a