Dental Front Desk & Patient Care Coordinator

Coast-Dental-and-Orthodontics-1; Riverview (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Coast Dental and Orthodontics is seeking a front desk support role in Riverview, FL. The position combines patient interaction with essential paperwork under the Office Manager guidance.

You will check in patients, register new ones, schedule appointments, verify insurance, obtain pre-authorizations, and handle checkout and chart filing. Strong customer service and dental terminology knowledge are valued.

Qualifications

• Experience in a dental office or insurance verification is helpful.
• Strong customer service and phone etiquette required.
• Ability to multitask and stay organized in a busy front desk environment.
• Basic clerical and administrative skills are needed.

Responsibilities

• Check in patients and complete registration.
• Schedule patient appointments within operational standards.
• Verify insurance coverage and benefits two business days before visits.
• Ensure pre-authorizations are obtained when required.
• Check out patients and file charts daily.
• Keep front desk area clean and organized.
• Participate in staff huddles and routine meetings.

Skills

Customer service

Phone etiquette

Front desk operations

Multi-tasking

Organizational skills

Communication

Tools

EagleSoft

Microsoft Word

Microsoft Excel

Job description

Coast Dental and Orthodontics is seeking a front desk support role in Riverview, FL. The position combines patient interaction with essential paperwork under the Office Manager guidance.

You will check in patients, register new ones, schedule appointments, verify insurance, obtain pre-authorizations, and handle checkout and chart filing. Strong customer service and dental terminology knowledge are valued.