Dental Front Desk Coordinator: Patient Care & Admin

Coast Dental; Riverview (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Coast Dental in Riverview, Florida, is seeking a friendly front desk assistant to support daily operations of a busy dental office. You will greet patients, answer phones, check in patients, and help with basic paperwork under the Office Manager supervision.

The role requires strong customer service, the ability to multi-task, and familiarity with dental terminology. Experience with insurance verifications, EagleSoft, Word, and Excel is preferred.

Qualifications

• Prior insurance and/or dental office experience preferred.
• Orthodontic or specialty practice experience preferred.
• Basic clerical and administrative skills.
• Excellent customer service and phone etiquette.
• Strong organizational and multitasking abilities.

Responsibilities

• Interact with patients on the phone and in person with excellent service.
• Check in patients and complete registrations under the Office Manager.
• Schedule appointments within operational standards.
• Verify insurance and determine coverage; link in EagleSoft.
• Ensure pre-authorizations are received prior to appointments if required.
• Complete checkout and verify chart accuracy against routing slips.
• File patient charts daily.
• Participate in morning huddle, chart review and routine office meetings.
• Keep front desk area clean and neat.
• Perform other duties as assigned.

Skills

Customer service

Front desk

Phone etiquette

Multi-tasking

Dental terminology

Insurance verification

EagleSoft

Microsoft Word

Microsoft Excel

Internet Explorer

Tools

EagleSoft

Microsoft Word

Microsoft Excel

Internet Explorer

Job description

Coast Dental in Riverview, Florida, is seeking a friendly front desk assistant to support daily operations of a busy dental office. You will greet patients, answer phones, check in patients, and help with basic paperwork under the Office Manager supervision.

The role requires strong customer service, the ability to multi-task, and familiarity with dental terminology. Experience with insurance verifications, EagleSoft, Word, and Excel is preferred.