Dental Front Desk & Insurance Coordinator

Coast Dental; Tampa (FL); In loco; USD 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

Coast Dental in Tampa is seeking a front desk receptionist to support a busy dental office. You will greet patients, answer calls, check in, and register new patients.

You will verify insurance, link coverage in EagleSoft, arrange appointments, and assist with checkout. Must have strong customer service and basic dental terminology; experience in orthodontics is a plus.

The role requires teamwork, participation in routine meetings, and keeping the front desk organized.

Competenze

• Previous insurance and/or dental office experience preferred.
• Previous experience with orthodontic or other specialty practices preferred.

Mansioni

• Interact with patients over the phone and in person with excellent customer service.
• Check in patients and complete registration under the Office Manager.
• Schedule patient appointments within operational standards.
• Confirm appointments two business days prior to visits.
• Complete insurance verifications two business days prior to visits and link insurance in EagleSoft; obtain pre-authorizations if required.
• Complete checkout by reviewing charts and ensuring documentation matches the routing slip.
• File patient charts daily.
• Participate in morning huddle, chart reviews and routine meetings.
• Keep front desk area clean and neat.
• Assume other duties as assigned.

Conoscenze

Customer service

Clerical skills

Insurance terminology

Strumenti

EagleSoft

Microsoft Word

Microsoft Excel

Internet Explorer

Descrizione del lavoro

Coast Dental in Tampa is seeking a front desk receptionist to support a busy dental office. You will greet patients, answer calls, check in, and register new patients.

You will verify insurance, link coverage in EagleSoft, arrange appointments, and assist with checkout. Must have strong customer service and basic dental terminology; experience in orthodontics is a plus.

The role requires teamwork, participation in routine meetings, and keeping the front desk organized.