Dental Front Office & Guest Experience Lead

DECA Dental Group; Boynton Beach (FL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental in Florida is seeking a Front Office Associate to greet guests, manage appointments, and support the dental team. You will be the first contact, delivering warm service and ensuring a smooth check-in and checkout process, with a focus on patient comfort and efficiency.

The role offers growth opportunities, modern tools, and a chance to contribute to community health, with benefits including medical and 401K. Travel to newly acquired offices may be required.

Qualifications

• Welcoming guests with a warm, friendly demeanor.
• Excellent communication and customer service abilities.
• Positive attitude with a focus on guest experience.
• Travel may be required for newly acquired offices.

Responsibilities

• Welcome guests and be the go-to contact with a warm first impression.
• Deliver outstanding customer service and ensure a positive experience.
• Manage appointment confirmations and adjust schedules as needed.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clean, organized, inviting office environment.

Skills

Customer service

Communication skills

Positive attitude

Guest welcome

Job description

Ideal Dental in Florida is seeking a Front Office Associate to greet guests, manage appointments, and support the dental team. You will be the first contact, delivering warm service and ensuring a smooth check-in and checkout process, with a focus on patient comfort and efficiency.

The role offers growth opportunities, modern tools, and a chance to contribute to community health, with benefits including medical and 401K. Travel to newly acquired offices may be required.