Dental Front Office: Patient Experience Champion

DECA Dental Group; Buford (GA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits for the EMP

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to warmly greet guests, manage appointments, and assist in coordinating financials with the dental team. You will help deliver exceptional patient experiences and support a fast-paced office environment.

Join a culture focused on patient-centered care, innovation, and growth, with opportunities to develop your skills using cutting-edge technology in a supportive setting.

Qualifications

• Welcoming smile and positive attitude that makes every guest feel at home
• Exceptional communication and customer service skills to foster strong connections with guests
• A passion for serving and engaging with guests, ensuring their needs are met with care
• DeNovo Offices: New acquired offices may require travel

Responsibilities

• Welcome guests with a warm, friendly, first impression as their go-to point of contact
• Deliver outstanding customer service and ensure each guest has a positive experience
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly
• Coordinate financial agreements and ensure clarity for guests
• Maintain a clear, organized, and inviting office environment for both guests and team members
• Assist with other tasks as needed to support the office and team

Skills

Customer service

Communication skills

Positive attitude

Guest engagement

Job description

Ideal Dental is seeking a Front Office Associate to warmly greet guests, manage appointments, and assist in coordinating financials with the dental team. You will help deliver exceptional patient experiences and support a fast-paced office environment.

Join a culture focused on patient-centered care, innovation, and growth, with opportunities to develop your skills using cutting-edge technology in a supportive setting.