Dental Front Office Concierge - Patient Care & Growth

DECA Dental Group; Flower Mound (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits

Paid holidays

PTO

401K

Scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to join our team in Texas, where patient-centered care and a warm, welcoming environment are central to our mission. You’ll be the first point of contact for guests, delivering outstanding service and guiding them through appointments and financial interactions.

In this role, you’ll support the dental team by coordinating schedules, managing confirmations, and maintaining an organized office.

Qualifications

• A welcoming smile and positive attitude that makes every guest feel at home.
• Exceptional communication and customer service skills to foster strong connections with guests.
• A passion for serving and engaging with guests, ensuring their needs are met with care.
• DeNovo Offices: New acquired offices may require travel.

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to point of contact
• Deliver outstanding customer service and ensuring each guest has a positive experience
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly
• Coordinating financial agreements and ensuring clarity for guests
• Maintaining a clear, organized, and inviting office environment for both the guests and team members
• Assisting with other tasks as needed to support the office and team

Skills

Customer service

Communication

Front desk

Multitasking

Job description

Ideal Dental is seeking a Front Office Associate to join our team in Texas, where patient-centered care and a warm, welcoming environment are central to our mission. You’ll be the first point of contact for guests, delivering outstanding service and guiding them through appointments and financial interactions.

In this role, you’ll support the dental team by coordinating schedules, managing confirmations, and maintaining an organized office.