Front Office & Guest Experience Specialist

Ideal Dental; Westchase (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental discounts

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to greet guests, support patients and the dental team, and help deliver exceptional care. You will be trained with the tools and resources to advance your career while contributing to a friendly, patient‑centered environment.

This role emphasizes hospitality, accurate scheduling, and clear communication. Join a growing practice that values teamwork, patient satisfaction, and a positive office culture.

Qualifications

• A welcoming smile and positive attitude that makes every guest feel at home.
• Exceptional communication and customer service skills to foster strong connections with guests.
• A passion for serving and engaging with guests, ensuring their needs are met with care.

Responsibilities

• Welcome guests with a warm, friendly, first impression as their go-to point of contact.
• Deliver outstanding customer service and ensure each guest has a positive experience.
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting office environment for guests and team.
• Assist with other tasks as needed to support the office and team.

Skills

Welcoming smile

Communication skills

Customer service

Guest engagement

Job description

Ideal Dental is seeking a Front Office Associate to greet guests, support patients and the dental team, and help deliver exceptional care. You will be trained with the tools and resources to advance your career while contributing to a friendly, patient‑centered environment.

This role emphasizes hospitality, accurate scheduling, and clear communication. Join a growing practice that values teamwork, patient satisfaction, and a positive office culture.