Dental Front Desk Specialist — Patient Experience Leader

Ideal-Dental; Cedar Hill (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits for employee

Paid holidays

Paid Time Off

401K

Scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to join our growing team. You will greet patients, schedule appointments, and coordinate with our dental staff to ensure a smooth daily workflow. We provide training and a collaborative environment focused on patient care.

You’ll enjoy benefits including medical insurance, discounted dental plans for family, paid holidays, PTO, 401K, and employee scholarship opportunities as our company grows across North America.

Qualifications

• Excellent communication and customer service skills.
• Positive attitude and professional appearance.
• Willingness to travel to new offices if needed (DeNovo Offices).

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to contact.
• Deliver outstanding customer service to ensure a positive guest experience.
• Efficiently manage appointment confirmations and adjust schedules.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting office environment for guests and team.
• Assist with other tasks as needed to support the office and team.

Skills

Customer service

Communication

Positive attitude

Job description

Ideal Dental is seeking a Front Office Associate to join our growing team. You will greet patients, schedule appointments, and coordinate with our dental staff to ensure a smooth daily workflow. We provide training and a collaborative environment focused on patient care.

You’ll enjoy benefits including medical insurance, discounted dental plans for family, paid holidays, PTO, 401K, and employee scholarship opportunities as our company grows across North America.