Dental Front Desk Lead - Patient Care & Scheduling

Ideal Dental; Boynton Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits for employee and kin

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental in Boynton Beach, FL is seeking a Front Office Associate to welcome patients, schedule appointments, and support our dental team. You will be the first friendly point of contact and help create a positive patient experience.

This role offers training, growth opportunities, and a collaborative environment where your smile truly matters. Travel to DeNovo offices may be required as we expand.

Qualifications

• Welcoming smile and positive attitude that makes guests feel at home
• Exceptional communication and customer service skills to foster strong connections with guests
• A passion for serving and engaging with guests, ensuring their needs are met with care
• DeNovo Offices: travel to new acquired offices may be required

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to point of contact
• Deliver outstanding customer service and ensure each guest has a positive experience
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly
• Coordinate financial agreements and ensure clarity for guests
• Maintain a clear, organized, inviting office environment for guests and team
• Assist with other tasks to support the office and team

Skills

Customer service

Communication

Guest relations

Positive attitude

Job description

Ideal Dental in Boynton Beach, FL is seeking a Front Office Associate to welcome patients, schedule appointments, and support our dental team. You will be the first friendly point of contact and help create a positive patient experience.

This role offers training, growth opportunities, and a collaborative environment where your smile truly matters. Travel to DeNovo offices may be required as we expand.