Dental Front Office Associate — Patient Experience Leader

DECA Dental Group; Channelview (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to welcome patients, schedule appointments, and coordinate financial arrangements with a friendly, professional demeanor.

You will support the dental team, maintain an inviting reception area, and may travel to newly acquired DeNovo offices as needed. This is a fast-growing, patient-centered environment that values innovation and teamwork.

Qualifications

• Welcoming, friendly demeanor and excellent communication skills.
• Customer service orientation with attention to detail.

Responsibilities

• Welcome guests with warmth and serve as the first point of contact.
• Provide outstanding customer service ensuring a positive guest experience.
• Manage appointment confirmations and schedule adjustments to keep operations smooth.
• Explain financial agreements clearly to guests.
• Maintain a clean, organized, and inviting front office for guests and staff.
• Assist with additional tasks to support the office and team.

Job description

Ideal Dental is seeking a Front Office Associate to welcome patients, schedule appointments, and coordinate financial arrangements with a friendly, professional demeanor.

You will support the dental team, maintain an inviting reception area, and may travel to newly acquired DeNovo offices as needed. This is a fast-growing, patient-centered environment that values innovation and teamwork.