Dental Front Office Coordinator

Heartland Dental; Rogers (AR); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

PTO (paid time off)

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant for Family Dental Care of Rogers to support front-office operations and patient communications. You will greet patients, manage phones, mail, and emails, and assist with scheduling using Dentrix across multiple providers.

You will also file claims, verify benefits, post payments, and discuss treatment options with patients while collaborating with the clinical team to optimize office performance.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI; HIPAA training required; protect PHI and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Handle front-office duties: phones, mail, emails, and communications with patients and insurers.
• Use Dentrix for scheduling and records; coordinate appointments for multiple providers.
• File insurance claims and follow up on outstanding claims and benefits verification.
• Post patient payments, process accounts receivable, and discuss treatment plan costs with patients.
• Partner with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organizational skills

HIPAA training

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant for Family Dental Care of Rogers to support front-office operations and patient communications. You will greet patients, manage phones, mail, and emails, and assist with scheduling using Dentrix across multiple providers.

You will also file claims, verify benefits, post payments, and discuss treatment options with patients while collaborating with the clinical team to optimize office performance.