Dental Office & Business Support Specialist

Heartland Dental LLC; Rogers (AR); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off (PTO)

Daily Pay - on-demand

Job summary

Heartland Dental supports Family Dental Care of Rogers in Rogers, AR, and seeks a Business Assistant to join our team. You will help manage the front office, greet patients, and support billing and scheduling processes to ensure smooth daily operations.

The role emphasizes patient-first service, collaboration with clinicians and staff, and using Heartland Dental systems to optimize office potential. Training and development are available in a stable, values-driven environment.

Qualifications

• Must have experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills are required.
• Regular HIPAA training and PHI protection are necessary.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

HIPAA compliance

Tools

Dentrix

Job description

Heartland Dental supports Family Dental Care of Rogers in Rogers, AR, and seeks a Business Assistant to join our team. You will help manage the front office, greet patients, and support billing and scheduling processes to ensure smooth daily operations.

The role emphasizes patient-first service, collaboration with clinicians and staff, and using Heartland Dental systems to optimize office potential. Training and development are available in a stable, values-driven environment.