Dental Front Office Coordinator

Heartland Dental; Arkadelphia (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Daily Pay

Job summary

Arkadelphia Dental Care, part of Heartland Dental, seeks a Business Assistant to support front office operations and patient care. The role includes greeting patients, handling phones and correspondence, Dentrix scheduling, and processing insurance claims. The successful candidate will ensure accurate records, timely appointments, and smooth financial transactions.

Training and benefits are provided. Qualifications include experience in fast-paced settings, strong communication, and

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational abilities.
• HIPAA training and data safeguarding responsibilities.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Handle front office duties: phones, mail, emails, and insurance communications.
• Use Dentrix for scheduling and records management.
• Schedule and confirm patient appointments across providers.
• Process insurance claims and verify benefits, post payments.
• Follow up on outstanding claims and accounts receivable.

Skills

Customer service

Communication

Organizational skills

HIPAA training

Dentrix

Tools

Dentrix

Job description

Arkadelphia Dental Care, part of Heartland Dental, seeks a Business Assistant to support front office operations and patient care. The role includes greeting patients, handling phones and correspondence, Dentrix scheduling, and processing insurance claims. The successful candidate will ensure accurate records, timely appointments, and smooth financial transactions.

Training and benefits are provided. Qualifications include experience in fast-paced settings, strong communication, and