Dental Front Office & Business Assistant | Daily Pay

Heartland Dental LLC; Louisville (KY); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid holidays

PTO (paid time off)

Daily Pay access

Job summary

Heartland Dental LLC’s Family Care Dentistry in Louisville, KY is seeking a full-time Dental Front Office/Business Assistant to support the front desk, greet patients, answer phones, and manage emails and insurance communications.

You will use Dentrix for scheduling and records, coordinate appointments across providers, file insurance claims, post payments, verify benefits, and discuss options with patients. The role emphasizes teamwork and patient-centered care.

Qualifications

• Must have experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills are required.
• Access to PHI will be involved; HIPAA training is required and PHI must be protected.

Responsibilities

• Greet and assist patients, manage front desk duties and communications.
• Schedule appointments and use Dentrix for records and scheduling; coordinate with multiple providers.
• File insurance claims, post payments, verify benefits and discuss coverage options with patients.
• Collaborate with the team to implement Heartland Dental systems and improve office efficiency.

Skills

Communication

HIPAA training

Tools

Dentrix

Job description

Heartland Dental LLC’s Family Care Dentistry in Louisville, KY is seeking a full-time Dental Front Office/Business Assistant to support the front desk, greet patients, answer phones, and manage emails and insurance communications.

You will use Dentrix for scheduling and records, coordinate appointments across providers, file insurance claims, post payments, verify benefits, and discuss options with patients. The role emphasizes teamwork and patient-centered care.