Dental Front Office & Billing Coordinator - Daily Pay

Heartland Dental; Gainesville (FL); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

PTO

Daily Pay access

Training and development

Job summary

Heartland Dental’s Gainesville Family Dentistry is seeking a Business Assistant to support front-office operations in a fast-paced dental office. You will greet patients, handle calls and emails, and use Dentrix for scheduling and records.

This role emphasizes teamwork, learning, and patient-centered care, with opportunities for growth within a large dental support organization. The position requires strong communication, organization, and HIPAA training to protect PHI, with the potential to

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection requirements.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: calls, mail, email, and patient communications.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims and coverage.
• Post payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

HIPAA compliance

Tools

Dentrix

Job description

Heartland Dental’s Gainesville Family Dentistry is seeking a Business Assistant to support front-office operations in a fast-paced dental office. You will greet patients, handle calls and emails, and use Dentrix for scheduling and records.

This role emphasizes teamwork, learning, and patient-centered care, with opportunities for growth within a large dental support organization. The position requires strong communication, organization, and HIPAA training to protect PHI, with the potential to