Dental Front Office & Patient Care Coordinator

Heartland Dental; St. Louis (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

Paid time off

Daily Pay access

Job summary

Heartland Dental's Premier Dental Partners- Central West End is seeking a Business Assistant to support front office operations and patient interactions. You will greet patients, manage phones, emails, and insurance communications, and help apply Heartland Dental systems to optimize office potential.

Ideal candidates have 1+ years in dental/medical settings, experience with insurance billing, and familiarity with Dentrix or similar software.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training awareness and PHI protection required.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, emails, and insurer communications.
• Utilize Dentrix for scheduling and records; confirm appointments across providers.
• Process insurance claims, payments, and accounts receivable; verify benefits.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental's Premier Dental Partners- Central West End is seeking a Business Assistant to support front office operations and patient interactions. You will greet patients, manage phones, emails, and insurance communications, and help apply Heartland Dental systems to optimize office potential.

Ideal candidates have 1+ years in dental/medical settings, experience with insurance billing, and familiarity with Dentrix or similar software.