Dental Front Office & Billing Specialist

Heartland Dental; Ridgefield (WA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

PTO

Job summary

Heartland Dental is seeking a Front Office Business Assistant to join Dental Care at Union Ridge. You’ll greet patients, manage front office duties, schedule appointments with Dentrix, and coordinate with insurance providers.

The role emphasizes accuracy, patient service, and teamwork in a fast-paced dental office. You’ll gain competitive benefits, on-boarding training, and growth opportunities within a trusted national network.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI requires HIPAA training and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail/email, and communications with patients/insurers.
• Schedule appointments using Dentrix for multiple providers.
• File insurance claims and follow up on outstanding claims and benefits.
• Post payments and process accounts receivable; review treatment plan fees with patients.
• Support office processes to optimize Heartland Dental systems.

Skills

Customer service

HIPAA training

Communication

Tools

Dentrix

Job description

Heartland Dental is seeking a Front Office Business Assistant to join Dental Care at Union Ridge. You’ll greet patients, manage front office duties, schedule appointments with Dentrix, and coordinate with insurance providers.

The role emphasizes accuracy, patient service, and teamwork in a fast-paced dental office. You’ll gain competitive benefits, on-boarding training, and growth opportunities within a trusted national network.