Dental Front Office & Billing Specialist

Heartland Dental; Louisville (KY); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental’s Dental Care at Cedar Crossing is hiring a Business Assistant to support front office operations, scheduling, billing, and patient communications. The role emphasizes teamwork, continuous learning, and patient-first service.

The successful candidate will work in a fast-paced dental office, coordinating with providers and staff to optimize office efficiency and patient care. Training is provided, with opportunities for growth within a nationwide network.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI with required HIPAA training; protect PHI and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, patient and insurer communications.
• Schedule and confirm appointments using Dentrix for multiple providers.
• File insurance claims and follow up on outstanding claims and coverage details.
• Post patient payments and process accountsReceivable.
• Discuss treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

POS front desk experience

Tools

Dentrix

Job description

Heartland Dental’s Dental Care at Cedar Crossing is hiring a Business Assistant to support front office operations, scheduling, billing, and patient communications. The role emphasizes teamwork, continuous learning, and patient-first service.

The successful candidate will work in a fast-paced dental office, coordinating with providers and staff to optimize office efficiency and patient care. Training is provided, with opportunities for growth within a nationwide network.