Dental Front Office & Billing Specialist

Heartland Dental LLC; Crystal Lake (IL); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Paid holidays

Paid time off

Job summary

Heartland Dental is seeking a Business Assistant for Crystal Lake Dental Associates to support front office duties, greet patients, answer phones, manage mail and emails, and coordinate scheduling in Dentrix for multiple providers.

You’ll process insurance claims, post payments, verify coverage, and help keep the office running smoothly. This role offers learning and growth within a stable network.

Qualifications

• Experience working in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection knowledge.

Responsibilities

• Greet and welcome patients and create a positive first impression.
• Manage front office duties: phones, mail, emails, scheduling.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims.
• Post insurance and patient payments; process accounts receivable.
• Explain treatment plan fees and payment options to patients.
• Support implementation of Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant for Crystal Lake Dental Associates to support front office duties, greet patients, answer phones, manage mail and emails, and coordinate scheduling in Dentrix for multiple providers.

You’ll process insurance claims, post payments, verify coverage, and help keep the office running smoothly. This role offers learning and growth within a stable network.