Dental Front Office & Billing Specialist

Heartland Dental; Golden Isles (FL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

PTO (paid time off)

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant for South Broward Dentistry in Florida. You will greet patients, handle front desk tasks, and manage scheduling and insurance interactions to ensure smooth office operations.

You will work with Dentrix, support billing and payments, and collaborate with clinicians to implement Heartland Dental systems. The role emphasizes customer service, teamwork, and commitment to patient care.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet and welcome patients to create a strong first impression.
• Manage front office duties including phones, mail, and email communications.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims.
• Post payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Support providers to implement Heartland Dental systems for office efficiency.

Skills

Customer service

Communication

Organization

HIPAA compliance

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant for South Broward Dentistry in Florida. You will greet patients, handle front desk tasks, and manage scheduling and insurance interactions to ensure smooth office operations.

You will work with Dentrix, support billing and payments, and collaborate with clinicians to implement Heartland Dental systems. The role emphasizes customer service, teamwork, and commitment to patient care.