Dental Front Office Assistant — Patient Care & Admin

Heartland Dental; Miami (FL); Vor Ort; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement plans

Six paid holidays

PTO

Zusammenfassung

Heartland Dental’s Complete Dental Care at West Bird is seeking a Business Assistant to join our administrative team in Miami, FL. The role supports front desk operations, patient communications, and practice administration.

Responsibilities include greeting patients, coordinating schedules with Dentrix, handling insurance claims, posting payments, and assisting with patient inquiries to ensure smooth daily operations. A customer-focused mindset and HIPAA awareness are essential.

Qualifikationen

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI with HIPAA training; protect data safeguards.
• Knowledge of dental software such as Dentrix is a plus.

Aufgaben

• Greet and welcome patients; manage front desk duties.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims.
• Post patient payments and manage accounts receivable.
• Explain treatment plan fees and payment options.
• Collaborate with providers to implement Heartland Dental systems.

Kenntnisse

Customer service

Communication

Organization

Dentrix

Tools

Dentrix

Jobbeschreibung

Heartland Dental’s Complete Dental Care at West Bird is seeking a Business Assistant to join our administrative team in Miami, FL. The role supports front desk operations, patient communications, and practice administration.

Responsibilities include greeting patients, coordinating schedules with Dentrix, handling insurance claims, posting payments, and assisting with patient inquiries to ensure smooth daily operations. A customer-focused mindset and HIPAA awareness are essential.