Dental Front Office & Billing Specialist

Heartland; Orland Park (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays and PTO

Daily Pay access

Job summary

Heartland Dental in Orland Park, IL is seeking a Business Assistant to support front desk operations and day-to-day office work in a fast-paced dental setting. You will greet patients, manage phones and emails, coordinate scheduling, and assist with insurance claims and patient billing to keep the office running smoothly.

You will work with Dentrix to schedule and record patient visits, verify benefits, and post payments, helping the team deliver high-quality patient care while maintaining a

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• PHI handling and HIPAA training awareness; protect PHI and ensure data safeguards.
• 1+ years of experience in a dental or medical setting (preferred).
• 1+ years of experience with insurance billing and accounts receivable (preferred).
• Dentrix or other dental software experience (preferred).

Responsibilities

• Greet and welcome patients at the front desk to create a positive first impression.
• Manage front office duties: phones, mail, emails, and communications with patients and insurers.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on benefits and coverage explanations.
• Post insurance and patient payments and process accounts receivable.

Skills

Customer service

Communication

Organizational skills

HIPAA awareness

Tools

Dentrix

Job description

Heartland Dental in Orland Park, IL is seeking a Business Assistant to support front desk operations and day-to-day office work in a fast-paced dental setting. You will greet patients, manage phones and emails, coordinate scheduling, and assist with insurance claims and patient billing to keep the office running smoothly.

You will work with Dentrix to schedule and record patient visits, verify benefits, and post payments, helping the team deliver high-quality patient care while maintaining a