Dental Front Office & Billing Specialist

Heartland Dental LLC; Sanford (NC); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

6 paid holidays

Paid time off

Daily pay access

Job summary

Heartland Dental’s Dental Care of Sanford is seeking a Front Office/Business Assistant with 1+ year of dental experience. You will support front office tasks, handle phones and emails, and use Dentrix for scheduling and records.

The role emphasizes patient interaction, insurance coordination, and collaboration with providers to optimize office operations. The position is ideal for a motivated professional seeking growth in a nationally recognized dental support organization with comprehensive

Qualifications

• 1+ year of experience in a dental setting
• Experience with front office tasks and patient interaction
• Strong communication and organizational skills

Responsibilities

• Greet patients and create a welcoming first impression
• Answer phones, manage mail/email, and communicate with patients and insurers
• Use Dentrix for scheduling and records
• Schedule/confirm appointments for multiple providers
• Process insurance claims and follow up on outstanding claims
• Post payments and manage accounts receivable
• Review treatment plan fees and payment options with patients
• Collaborate with providers to implement Heartland Dental systems

Job description

Heartland Dental’s Dental Care of Sanford is seeking a Front Office/Business Assistant with 1+ year of dental experience. You will support front office tasks, handle phones and emails, and use Dentrix for scheduling and records.

The role emphasizes patient interaction, insurance coordination, and collaboration with providers to optimize office operations. The position is ideal for a motivated professional seeking growth in a nationally recognized dental support organization with comprehensive