Dental Front Desk & Billing Specialist

Heartland; Port Saint Lucie (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant to join our Port Saint Lucie office. The role includes greeting patients, handling front desk duties, and coordinating scheduling and billing using Dentrix.

Ideal candidates will bring strong communication and organization, experience in fast-paced settings, and a commitment to protecting patient privacy. Easy access to training and growth opportunities are offered, with a stable team environment and patient‑centered care.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI and HIPAA training is required; protect PHI and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front desk duties: answering phones, mail, emails; communicate with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organizational skills

PHI handling

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant to join our Port Saint Lucie office. The role includes greeting patients, handling front desk duties, and coordinating scheduling and billing using Dentrix.

Ideal candidates will bring strong communication and organization, experience in fast-paced settings, and a commitment to protecting patient privacy. Easy access to training and growth opportunities are offered, with a stable team environment and patient‑centered care.