Dental Front Office & Billing Coordinator

Heartland Dental; Easley (SC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental's Dental Care on East Main is seeking a Business Assistant to support front office operations and the business needs of the office. The role emphasizes patient-first service, teamwork, and ongoing learning.

You’ll greet patients, answer phones, schedule with Dentrix, file insurance claims and process payments, and coordinate with providers to implement Heartland Dental systems. This is a full-time on-site role with a friendly, supportive culture.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Regular HIPAA training and protecting patient information.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: calls, mail, email, and communications with patients and insurance companies.
• Use Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on claims and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers and team to implement Heartland Dental systems.

Skills

Customer service

Communication

HIPAA compliance

Job description

Heartland Dental's Dental Care on East Main is seeking a Business Assistant to support front office operations and the business needs of the office. The role emphasizes patient-first service, teamwork, and ongoing learning.

You’ll greet patients, answer phones, schedule with Dentrix, file insurance claims and process payments, and coordinate with providers to implement Heartland Dental systems. This is a full-time on-site role with a friendly, supportive culture.