Dental Front Office Pro — Growth & Daily Pay

Heartland Dental; Crystal Lake (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Daily Pay

Job summary

Heartland Dental is seeking a Front Office Assistant for our Crystal Lake, IL office. You’ll greet patients, answer phones, manage mail and emails, and coordinate with insurance companies to ensure smooth patient flow.

Proficiency with Dentrix, scheduling, billing and AR tasks is essential. HIPAA training is required and you will help uphold patient privacy. We offer health insurance, retirement plans, paid holidays, PTO, and daily pay options.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI with HIPAA training; data safeguards.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, email; communicate with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options.
• Partner with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

HIPAA training

Tools

Dentrix

Job description

Heartland Dental is seeking a Front Office Assistant for our Crystal Lake, IL office. You’ll greet patients, answer phones, manage mail and emails, and coordinate with insurance companies to ensure smooth patient flow.

Proficiency with Dentrix, scheduling, billing and AR tasks is essential. HIPAA training is required and you will help uphold patient privacy. We offer health insurance, retirement plans, paid holidays, PTO, and daily pay options.