Dental Front Office & Billing Specialist

Heartland Dental LLC; Alexandria (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

Paid time off

Job summary

Dental Care at the Courtyards, part of Heartland Dental LLC, is seeking a Business Assistant to support front office operations in Alexandria, VA. You will greet patients, manage phones and communications, and assist with scheduling and billing.

The role emphasizes teamwork, patient-first service, and growth within a supported dental office network. Monday–Friday schedule with competitive benefits.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and data safeguards knowledge required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and patient communications.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

HIPAA training

Tools

Dentrix

Job description

Dental Care at the Courtyards, part of Heartland Dental LLC, is seeking a Business Assistant to support front office operations in Alexandria, VA. You will greet patients, manage phones and communications, and assist with scheduling and billing.

The role emphasizes teamwork, patient-first service, and growth within a supported dental office network. Monday–Friday schedule with competitive benefits.