Dental Front Office & Billing Specialist

Heartland Dental LLC; Lebanon (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Six paid holidays

Paid time off

Daily Pay

Job summary

Cedar City Dental Care, backed by Heartland Dental, seeks a Business Assistant to support front office operations and patient interactions. You will use Dentrix for scheduling and records, manage communications with patients and insurers, and help implement Heartland Dental systems to optimize office efficiency.

The role emphasizes a fast-paced environment, strong teamwork, and a commitment to high-quality patient care. Full-time hours, on-site location, and growth opportunities are offered.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI and HIPAA training required; protect PHI and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Use Dentrix for scheduling and records; coordinate appointments across providers.
• Schedule and confirm multiple provider appointments; manage insurance claims workflow.
• Post payments, process accounts receivable, and review treatment plan fees with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organizational skills

HIPAA training

Tools

Dentrix

Job description

Cedar City Dental Care, backed by Heartland Dental, seeks a Business Assistant to support front office operations and patient interactions. You will use Dentrix for scheduling and records, manage communications with patients and insurers, and help implement Heartland Dental systems to optimize office efficiency.

The role emphasizes a fast-paced environment, strong teamwork, and a commitment to high-quality patient care. Full-time hours, on-site location, and growth opportunities are offered.