Dental Front Office & Billing Specialist

Heartland Dental LLC; Owings Mills (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Six holidays

Paid time off

Retirement savings plan

Daily Pay

Job summary

Heartland Dental LLC is seeking a friendly Business Assistant for McDonogh Dental to support the front office and patient care teams. You’ll greet patients, route communications, and keep the office running smoothly using Dentrix for scheduling and records.

Join a collaborative, growth‑minded practice with comprehensive benefits and training opportunities, designed to help you develop professionally while delivering exceptional patient service.

Qualifications

• Experience in fast-paced customer service environments.
• Excellent communication and organizational abilities.
• Ability to handle PHI securely; HIPAA training preferred.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and insurance communications.
• Use Dentrix for scheduling and patient records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding items.
• Post payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication skills

Organizational skills

HIPAA compliance

PHI protection

Tools

Dentrix

Job description

Heartland Dental LLC is seeking a friendly Business Assistant for McDonogh Dental to support the front office and patient care teams. You’ll greet patients, route communications, and keep the office running smoothly using Dentrix for scheduling and records.

Join a collaborative, growth‑minded practice with comprehensive benefits and training opportunities, designed to help you develop professionally while delivering exceptional patient service.