Dental Front Office & Billing Coordinator

Heartland; Sullivan (MO); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

PTO

Job summary

Sullivan Family Dentistry is seeking a Business Assistant to join our team. You will support front office functions, manage communications with patients and insurance, and assist with scheduling, billing, and revenue cycle tasks using Dentrix.

The role emphasizes patient-first service, teamwork, and ongoing learning within a supportive Heartland Dental network. Training and benefits accompany stable, long-term employment.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills required.
• HIPAA training and PHI protection awareness necessary.

Responsibilities

• Greet and welcome patients entering the office to set a positive first impression.
• Manage front office duties: phones, mail, email; coordinate with patients and insurance.
• Use Dentrix for scheduling and records; appointment coordination for multiple providers.
• Schedule and confirm patient appointments across providers.
• Process insurance claims and follow up on outstanding claims; verify benefits.
• Post patient payments and manage accounts receivable; review treatment fees and options.
• Partner with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Sullivan Family Dentistry is seeking a Business Assistant to join our team. You will support front office functions, manage communications with patients and insurance, and assist with scheduling, billing, and revenue cycle tasks using Dentrix.

The role emphasizes patient-first service, teamwork, and ongoing learning within a supportive Heartland Dental network. Training and benefits accompany stable, long-term employment.