Dental Front Office & Billing Specialist

Heartland; Sullivan (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Job summary

Sullivan Family Dentistry is seeking a Business Assistant to join our team and support front office operations. The role involves greeting patients, handling phones, scheduling, insurance processing, and posting payments while upholding HIPAA and PHI protections.

The position offers learning opportunities, teamwork, and the chance to contribute to excellent patient care. You will work in a supportive Heartland Dental network with stable growth and strong office culture.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Must complete HIPAA training and protect PHI; data safeguards required.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer-centric

Excellent communication

Organizational skills

Tools

Dentrix

Job description

Sullivan Family Dentistry is seeking a Business Assistant to join our team and support front office operations. The role involves greeting patients, handling phones, scheduling, insurance processing, and posting payments while upholding HIPAA and PHI protections.

The position offers learning opportunities, teamwork, and the chance to contribute to excellent patient care. You will work in a supportive Heartland Dental network with stable growth and strong office culture.