Dental Front Office Pro — Scheduling, Billing & Daily Pay

Heartland; Washington; On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Paid holidays

PTO

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant to support front-office operations and patient experiences across our dental offices. You will greet patients, manage phones and emails, and schedule appointments using Dentrix while coordinating with insurance companies.

The role emphasizes teamwork, patient-first service, and a culture of learning. Heartland Dental offers attractive benefits and opportunities for growth within a stable, nationwide organization.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Strong communication and organizational skills.
• HIPAA training and PHI safeguarding awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front-office duties: phones, mail, emails, and coordination with insurance.
• Schedule appointments using Dentrix for multiple providers.
• Process insurance claims and post payments; follow up on outstanding items.
• Verify benefits and explain coverage to patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant to support front-office operations and patient experiences across our dental offices. You will greet patients, manage phones and emails, and schedule appointments using Dentrix while coordinating with insurance companies.

The role emphasizes teamwork, patient-first service, and a culture of learning. Heartland Dental offers attractive benefits and opportunities for growth within a stable, nationwide organization.