Dental Front Office & Billing Coordinator

Heartland Dental LLC; Myrtle Beach (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

Paid time off

Daily pay

Job summary

Seahawk Dental Care, part of Heartland Dental, is seeking a Business Assistant to support the front office and patient interactions. You will greet patients, manage front desk duties, and help coordinate schedules and communications.

The role offers exposure to Dentrix, insurance billing basics, and collaboration with a team focused on exceptional patient care. Candidates should have strong communication, organization, and a customer‑centric approach.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Strong communication and organizational skills.
• HIPAA training awareness and PHI protection.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and patient communication.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims and coverage details.
• Post patient payments and process accounts receivable.
• Discuss treatment plan fees and payment options with patients.
• Collaborate with providers to optimize office processes.

Skills

Communication

Organizational skills

Customer service

Tools

Dentrix

Job description

Seahawk Dental Care, part of Heartland Dental, is seeking a Business Assistant to support the front office and patient interactions. You will greet patients, manage front desk duties, and help coordinate schedules and communications.

The role offers exposure to Dentrix, insurance billing basics, and collaboration with a team focused on exceptional patient care. Candidates should have strong communication, organization, and a customer‑centric approach.