Dental Front Office & Insurance Coordinator

Heartland Dental; Kansas City (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Six paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental's Dental Care on Cookingham is seeking a Business Assistant to support front office and dental insurance processes. You will greet patients, answer phones, manage emails, and work with insurance companies using Dentrix for scheduling and records.

The role emphasizes teamwork, patient-first service, ongoing training, and opportunities for growth within a national dental support organization. Prior dental insurance experience is preferred.

Qualifications

• Experience in fast-paced, customer-centric environment preferred.
• Excellent communication and organizational skills.
• HIPAA training and data safeguarding awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails; communicate with patients and insurers.
• Utilize Dentrix for scheduling and records; schedule multiple providers.
• File patient insurance claims and verify benefits; follow up on outstanding claims.
• Post insurance and patient payments; process accounts receivable.
• Discuss treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office potential.

Job description

Heartland Dental's Dental Care on Cookingham is seeking a Business Assistant to support front office and dental insurance processes. You will greet patients, answer phones, manage emails, and work with insurance companies using Dentrix for scheduling and records.

The role emphasizes teamwork, patient-first service, ongoing training, and opportunities for growth within a national dental support organization. Prior dental insurance experience is preferred.