Dental Front Office & Billing Coordinator

Heartland Dental; Myrtle Beach (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

6 paid holidays

PTO

Daily Pay

Job summary

Seahawk Dental Care, part of Heartland Dental, seeks a Business Assistant to support the front office and patient experience. You will greet patients, manage phones and emails, and use Dentrix for scheduling and records.

This role involves processing insurance claims, posting payments, and helping patients understand treatment options. We offer competitive benefits, daily pay access, and opportunities for training and growth within a stable, experienced dental support organization.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection knowledge.
• 1+ years of experience in a dental or medical setting.
• Experience with dental software such as Dentrix.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients/insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on payments/verification of benefits.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

HIPAA compliance

Tools

Dentrix

Job description

Seahawk Dental Care, part of Heartland Dental, seeks a Business Assistant to support the front office and patient experience. You will greet patients, manage phones and emails, and use Dentrix for scheduling and records.

This role involves processing insurance claims, posting payments, and helping patients understand treatment options. We offer competitive benefits, daily pay access, and opportunities for training and growth within a stable, experienced dental support organization.