Dental Front Office & Billing Coordinator

Heartland Dental; Indianola (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant to join a collaborative team in Indianola, IA. You will greet patients, manage front office tasks, and maintain patient records using Dentrix.

You’ll schedule multiple providers, handle insurance claims, and process payments to keep accounts receivable current. The role supports patients first, enabling learning and teamwork while contributing to a stable, growth-oriented dental practice.

Qualifications

• Experience in fast-paced, customer-centric environment is required.
• Excellent communication and organizational skills are essential.
• HIPAA awareness and PHI handling responsibilities are part of the role.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and communications with patients/insurers.
• Use Dentrix for scheduling and patient records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant to join a collaborative team in Indianola, IA. You will greet patients, manage front office tasks, and maintain patient records using Dentrix.

You’ll schedule multiple providers, handle insurance claims, and process payments to keep accounts receivable current. The role supports patients first, enabling learning and teamwork while contributing to a stable, growth-oriented dental practice.