Dental Front Desk & Office Admin

Heartland Dental LLC

Indianola (IA)

On-site

USD 32,000 - 42,000

Full time

7 days ago

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Benefits offered by this job

Health insurance

Retirement savings plan

Paid holidays

PTO (paid time off)

Education and training

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant to support front office operations in Indianola, IA. You will greet patients, manage phones and emails, schedule appointments using Dentrix, and coordinate with insurance companies to process claims and verify benefits.

The role emphasizes teamwork and continuous learning within a patient-first culture. The position offers comprehensive benefits and opportunities for professional development, with a focus on operational excellence and patient

Qualifications

Experience in fast-paced, customer-centric environments.
Excellent communication and organizational skills.
Access to minimum PHI with regular HIPAA training and data safeguards.

Responsibilities

Greet and welcome patients to create a positive first impression.
Manage front office duties: phones, mail, emails; communicate with patients and insurers.
Schedule and confirm appointments using Dentrix for multiple providers.
Process insurance claims and follow up on payments; verify benefits and coverage.
Review treatment plan fees and payment options with patients.
Collaborate with providers to implement Heartland Dental systems.