Dental Front Office & Billing Coordinator

Heartland Dental; Chapel Hill (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

6 paid holidays

Paid time off

Job summary

Inspire Dental Chapel Hill, part of Heartland Dental, seeks a Business Assistant to support front-office operations and patient coordination. You will greet patients, manage calls and emails, schedule with Dentrix, and process claims while ensuring smooth accounts receivable flow.

The role emphasizes teamwork, HIPAA compliance, and a patient-first approach. Ideal candidates bring 1+ year in dental or medical admin, strong communication, and organizational skills.

Qualifications

• Experience in a fast-paced, patient-facing environment.
• Strong communication and organizational skills are essential.
• HIPAA training or compliance awareness will be required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Handle front office duties: phones, mail, emails, and patient communications with insurance companies.
• Schedule patients using Dentrix and coordinate multiple providers.
• Process insurance claims and verify benefits; manage accounts receivable and payments.
• Discuss treatment plan fees and payment options with patients.
• Collaborate with providers and team to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

HIPAA compliance

Tools

Dentrix

Job description

Inspire Dental Chapel Hill, part of Heartland Dental, seeks a Business Assistant to support front-office operations and patient coordination. You will greet patients, manage calls and emails, schedule with Dentrix, and process claims while ensuring smooth accounts receivable flow.

The role emphasizes teamwork, HIPAA compliance, and a patient-first approach. Ideal candidates bring 1+ year in dental or medical admin, strong communication, and organizational skills.