Dental Front Office Associate - Guest Experience Pro

Ideal Dental; Buford (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits

Paid holidays

PTO

401K

Scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to greet guests, deliver outstanding service, and manage appointments with a friendly, professional presence. You’ll coordinate financial agreements, keep the front desk organized, and support the team across offices as needed.

DeNovo offices may require travel, so a flexible attitude helps. Join a growing, clinician-led practice that puts patients and staff first.

Qualifications

• Welcoming guests with a warm, friendly first impression.
• Exceptional communication and customer service skills.
• A passion for serving and engaging with guests.
• DeNovo Offices: travel may be required to new acquired offices.

Responsibilities

• Welcome guests with a warm, friendly, first impression as their go-to point of contact
• Deliver outstanding customer service and ensure each guest has a positive experience
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly
• Coordinating financial agreements and ensuring clarity for guests
• Maintaining a clear, organized, and inviting office environment for both guests and team members
• Assisting with other tasks as needed to support the office and team

Skills

Customer service

Communication

Guest engagement

Job description

Ideal Dental is seeking a Front Office Associate to greet guests, deliver outstanding service, and manage appointments with a friendly, professional presence. You’ll coordinate financial agreements, keep the front desk organized, and support the team across offices as needed.

DeNovo offices may require travel, so a flexible attitude helps. Join a growing, clinician-led practice that puts patients and staff first.