Dental Front Office Associate - Patient Experience Leader

DECA Dental Group; Kissimmee (FL); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental is seeking an experienced Dental Front Office Associate to join a fast-growing dental group. You will be the friendly first contact for guests, verify insurance, and help schedule providers while delivering exceptional service.

The role emphasizes patient-centered care, collaboration with the dental team, and a supportive environment that values growth and compassion. Bilingual applicants are encouraged to apply.

Qualifications

• MUST HAVE Experience working in a dental practice, verifying insurance, scheduling for providers, great at relationship building skills, working with front office team.
• Welcome guests with a warm, friendly, first impression as their go-to point of contact.
• Deliver outstanding customer service and ensure each guest has a positive experience.

Responsibilities

• Must have experience in a dental practice, verify insurance and schedule for providers.
• Greet guests and be their first point of contact with a welcoming demeanor.
• Provide outstanding customer service and ensure a positive guest experience.
• Manage appointment confirmations and adjust schedules to keep operations smooth.
• Coordinate financial discussions and confirm clarity with guests.
• Maintain a clean, inviting front office environment for guests and team.
• Assist with additional tasks as needed to support the office.

Skills

Front office experience

Bilingual

Customer service

Communication skills

Job description

Ideal Dental is seeking an experienced Dental Front Office Associate to join a fast-growing dental group. You will be the friendly first contact for guests, verify insurance, and help schedule providers while delivering exceptional service.

The role emphasizes patient-centered care, collaboration with the dental team, and a supportive environment that values growth and compassion. Bilingual applicants are encouraged to apply.