Dental Front Desk Associate: Patient-First Pro

DECA Dental Group; Pflugerville (TX); On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits for the emp

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental is hiring a Front Office Associate to greet guests, manage appointments, and support the dental team with a patient‑centered approach. You'll be empowered with training, tools, and resources to grow your career while ensuring each visit runs smoothly.

This role emphasizes exceptional customer service, clear communication, and a friendly, organized front desk. The team values caring for patients and colleagues alike, offering benefits and opportunities as the practice expands with

Qualifications

• Welcoming attitude and professional demeanor.
• Excellent communication and customer service skills.
• Willingness to travel to new offices as needed.

Responsibilities

• Welcome guests with a warm, friendly, first impression as their go‑to point of contact.
• Deliver outstanding customer service and ensure each guest has a positive experience.
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly.
• Coordinating financial agreements and ensuring clarity for guests.
• Maintaining a clear, organized, and inviting office environment for both the guests and team members.
• Assisting with other tasks as needed to support the office and team.

Skills

Welcoming demeanor

Customer service

Communication skills

Travel‑friendly

Job description

Ideal Dental is hiring a Front Office Associate to greet guests, manage appointments, and support the dental team with a patient‑centered approach. You'll be empowered with training, tools, and resources to grow your career while ensuring each visit runs smoothly.

This role emphasizes exceptional customer service, clear communication, and a friendly, organized front desk. The team values caring for patients and colleagues alike, offering benefits and opportunities as the practice expands with