Patient Experience Front Desk Specialist

Ideal Dental; League City (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental is hiring a Front Office Associate to welcome guests, ensure outstanding patient experiences, and support the dental team. You’ll handle appointment confirmations, coordinate schedules, and clarify financial agreements with guests.

Join a clinician-led, fast-growing dental group focused on patient-centered care. We offer medical and dental benefits, paid holidays, PTO, 401K, and employee scholarships while you grow your career in a supportive, culture-driven environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage schedules and appointments.
• Friendly, positive attitude with guests and team.
• Wlexibility for travel to DeNovo Offices if required.

Responsibilities

• Welcome guests and be their primary contact.
• Provide outstanding customer service to ensure a positive experience.
• Confirm and adjust appointments to keep the schedule running smoothly.
• Explain financial agreements clearly to guests.
• Maintain a clean, organized, and welcoming office environment.
• Assist with other tasks to support the office and team.

Skills

Customer Service

Communication

Guest Relations

Welcoming Attitude

Tools

Office Software

Job description

Ideal Dental is hiring a Front Office Associate to welcome guests, ensure outstanding patient experiences, and support the dental team. You’ll handle appointment confirmations, coordinate schedules, and clarify financial agreements with guests.

Join a clinician-led, fast-growing dental group focused on patient-centered care. We offer medical and dental benefits, paid holidays, PTO, 401K, and employee scholarships while you grow your career in a supportive, culture-driven environment.