Dental Front Desk Specialist — Growth & Benefits

Ideal-Dental; Pflugerville (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits for the员工,配

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental, a fast-growing North American dental group, is seeking a Front Office Associate to welcome guests, coordinate appointments, and support the dental team. You will help deliver exceptional patient experiences, manage schedules, and facilitate clear financial discussions in a welcoming office environment.

The role emphasizes patient-centered care, a positive attitude, and collaboration within a clinician-led practice.

Qualifications

• A welcoming smile and positive attitude that makes every guest feel at home
• Exceptional communication and customer service skills to foster strong connections with guests
• A passion for serving and engaging with guests, ensuring their needs are met with care
• DeNovo Offices: New acquired offices may require travel.

Responsibilities

• Welcome guests with a warm, friendly, first impression as their go-to point of contact
• Deliver outstanding customer service and ensuring each guest has a positive experience
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly
• Coordinating financial agreements and ensuring clarity for guests
• Maintaining a clear, organized, and inviting office environment for both the guests and team members
• Assisting with other tasks as needed to support the office and team

Job description

Ideal Dental, a fast-growing North American dental group, is seeking a Front Office Associate to welcome guests, coordinate appointments, and support the dental team. You will help deliver exceptional patient experiences, manage schedules, and facilitate clear financial discussions in a welcoming office environment.

The role emphasizes patient-centered care, a positive attitude, and collaboration within a clinician-led practice.